Q:  What kind of warranty do you have on your lights and lasers?

A: Our white-light products have a limited lifetime warranty, which covers everything except bulbs, batteries and accessories. Please see our warranty statement here. To activate your product warranty please register your product at: www.InsightTechGear.com/warranty



Q:  How do I get my light repaired?

A: Please e-mail us at service@insighttechnology.com  or call (866) 509-2040 to obtain an RMA# to reference with your return. Returns can then be shipped to:

  L-3 Insight Technology
Attn: Commercial Repair Dept.
9 Akira Way, Londonderry, NH  03053.

 We strongly recommend that you send your return to us by a trackable method and that you include your name, mailing address, telephone number and RMA number.  Returns usually take between 2-3 weeks, except in the case of backordered items.



Q: I’ve lost the laser adjustment wrench for my X2L. What size is it?

A: The X2L (and the M6) is adjusted using a .035 hex wrench. If you send a request, including your mailing address, to service@insighttechnology.com, we will be happy to send you a replacement.


Q: How do I clean my light?

A: Instructions on cleaning your L-3 Insight Technology light can be found here.


Q:  What is the difference between the M3 and the M3X?

A: The M-Series (including the M3 and M6) are water resistant, dust resistant, and have a peak output of 90 lumens.
The X-Series (including the M3X and M6X) are built to military standards and are waterproof (to 66 feet) and dust proof. They have a peak output of 125 lumens and offer greater durability under harsh conditions.



Q:   Why shouldn’t I use the X2L on my full-size handgun?

A: The X2 and X2 Laser are specifically designed to be used on sub-compact pistols, and will not give you optimal fit on a full-sized firearm.



Q:  How do I get a catalog?

A: Please e-mail your full name, company name (if applicable), mailing address, telephone number and how you heard about Insight Technology to: service@insighttechnology.com and you will be added to our mailing list. Our catalog is also available for download here



Q:  Is it possible to upgrade my M3 to an LED?

A: Yes. Individual LED Upgrade Kits for your X, M, and X2 series weapon light will be available Summer 2010. Additionally, all of the X, M, and X2 series are currently available in LED versions. Please see the 2010 Catalog for model options.



Q:  What remotes fit my WX150?

A: There are no remotes available for the WX150.